Terms & Conditions

DEFINITIONS  
1. In these conditions the following terms shall have the following meanings:
Company Vekni Timber Sawmills Limited Company Number 03411294
  AND/OR
  Roadside Trees Limited Company Number 5112009
Consumer Someone not in business for themselves.
Contract Any Contract for the sale of Goods/Supply of Services by the Company to the Customer.
Customer The Customer of the Company.
Goods Any Goods/Services forming the subject of this Contract including parts of, or materials incorporated in, them (or as detailed overleaf)
Price The price as detailed in the quotation.
Services Any services forming the subject of the Contract
   
QUOTATION
2.1 Quotations by the Company unless otherwise stated in them shall be open for acceptance within 30 days of the date of the quotation.
2.2 A schedule of works shall accompany each quotation and the quotation will only cover the works contained within the attached schedule. Any additional work shall be charged at a further amount to be agreed with the Customer.
2.3 Where the Company is requested to proceed with Contract without a quotation being issued, the Company shall be entitled to charge for Goods in line with the Company price list and charge for Services based on the Company’s current prices for labour and materials.
   
EXISTENCE OF CONTRACT
3.1 No Contract shall come into existence until the Customer’s order (however given) is accepted by the Company’s written acceptance.
3.2 These conditions shall be incorporated in the Contract to the exclusion of any terms or conditions stipulated or referred to by the Customer.
3.3 No variation or amendment of this Contract or oral promise or commitment related to it shall be valid unless committed to writing and signed by or on behalf of both parties.
   
PRICES
4.1 The Price for the Goods and/or Services excludes VAT and any other taxes or duties, which will be charged at the rate or rates applicable at the date of invoice from the Company to the Customer.
4.2 The Company shall have the right to adjust its prices for any increase in the price of materials, parts, labour, transport, changes in work or delivery, schedules or quantities or any other costs of any kind arising for any reason after the date of the Contract.
4.3 Price changes shall take effect on the date of service on the Customer of notice of the change.
   
TITLE
5.1 Risk in the Goods shall pass to the Customer on delivery and until title passes to the Customer the Customer shall keep the Company indemnified against all loss or damage to the Goods or depreciation in their value and shall keep them fully insured, and shall not remove the Goods or allow them to be removed from the address to which they are delivered and shall keep them in good condition and complete and shall not allow them to become the subject of any charge or lien, whether by operation of law or otherwise.
5.2 Notwithstanding the earlier passing of risk, title in the Goods shall remain with the Company and shall not pass to the Customer until the amount due under the invoice for them (including interest and costs) has been paid in full.
   
PAYMENT
6.1 Business Customers will be required to provide a purchase order number upon signing the Contract. The Company will then issue an invoice in accordance with its standard terms of credit once the Goods have been delivered and/or the Services have been provided.
6.2 Business Customers with Contracts over the value of £6000 and which are expected to last in excess of 14 days will be required to make staged payments. Details will be provided in the quotation.
6.3 A deposit of 10% of the Price is payable by Consumers upon the signing of the Contract.
6.4 The balance of the Price is payable by Consumers upon delivery of the Goods or completion of the Services.
6.5 The Company reserves the right to charge interest at a rate of 8½ % per annum above the base rate of HSBC Bank PLC from time to time in force on invoices not paid by the due date (whether before or after Judgment) and to require reimbursement to the Company by the Customer of all costs and expenses (including legal costs) incurred in the collection of any overdue amount.
   
DELIVERY
7.1 The Goods are delivered to the Customer when the Company makes them available to the Customer or any agent of the Customer or any carrier who shall be the Customer's Agent (whoever pays its charges) at the Company's premises or other delivery point agreed by the Company.
7.2 Risk in the Goods passes when they are delivered in accordance with clause 7.1.
7.3 The Company may at its discretion deliver the Goods by instalments in any sequence.
7.4 Where the Goods are delivered by instalments, no default or failure by the Company in respect of any one or more instalments shall vitiate the Contract in respect of the Goods previously delivered or undelivered Goods.
7.5 The Company may deliver to the Customer and the Customer shall accept in satisfaction of the Contract a lesser number than the number of Goods ordered.
7.6 Provided that the Customer provides to the Company all necessary documentation and information when required the Company will use its reasonable endeavours to deliver the Goods or complete the Services on or before the dates quoted by the Company but the Customer acknowledges that such completion and delivery dates are approximate only and shall not form part of the Contract and the Customer acknowledges that in the performance expected of the Company no regard has been paid to any quoted completion dates.
7.7 If the Customer fails: -
  (i) to take delivery of the Goods or any part of them on the due date or allow Services to be provided; and
(ii) to provide any instructions or documents required to enable the Goods to be delivered or Services to be provided on the due date,
(iii) the Company may, on giving written notice to the Customer store or arrange for the storage of Goods, and on service of the Notice:
risk in the Goods shall pass to the Customer;
delivery of the Goods and completion of the Services shall be deemed to have taken place; and
the Customer shall pay to the Company all costs and expenses, including storage, any redelivery and insurance charges arising from its failure.
7.8 The Company shall not be liable for any penalty, loss, injury, damage or expense arising from any delay or failure in delivery or performance from any cause at all nor shall any such delay or failure entitle the Customer to refuse to accept any performance of or repudiate the Contract.
   
CLAIMS
8.1 The Company shall have no liability with regard to any claim in respect of allegedly defective Goods or Services unless any claim is made in writing to the Company containing full details of the claim within 10 days of delivery of the Goods or provision of the Services.
8.2 The Company shall be afforded reasonable opportunity and facilities to investigate any claims made under this condition, and the Customer shall, if so requested in writing by the Company, promptly return any Goods the subject of any claim and any packing materials securely packed and carriage paid to the Company for examination.
8.3 The Company shall have no liability with regard to any claim in respect of which the Customer has not complied with the claims procedures in these conditions.
   
SCOPE OF CONTRACT
9.1 Under no circumstances shall the Company have any liability of whatever kind for:
9.1.1 any defects resulting from wear and tear, accident, improper use by the Customer or use by the Customer except in accordance with the instructions or advice of the Company or the manufacturer of any Goods or neglect or from any instructions or materials provided by the Customer;
9.1.2 any Goods, which have been altered, modified or repaired except by the Company;
9.1.3 the suitability of any Goods for any particular purpose or use under specific conditions whether or not the purpose or conditions were known or communicated to the Company;
9.1.4 any substitution by the Customer of any materials not forming part of any specification of the Goods agreed in writing by the Company;
9.1.5 any descriptions, illustrations, specifications, drawings and particulars of dimensions submitted by the Company contained in the Company’s catalogues, price lists or elsewhere since they are merely intended to represent a general idea of the Goods and not to form part of the Contract or be treated as representations;
9.1.6 any technical information, recommendations, statements or advice furnished by the Company, its servants or agents not given in writing in response to a specific written request from the Customer before the Contract is made; or
9.1.7 any variations in the quantities or dimensions of any Goods or changes of their specifications or substitution of any materials if the variation or substitution does not
9.1.8 materially affect the characteristics of the Goods, and the substituted materials are of quality equal or superior to those originally specified.
9.1.9 any damage caused to the Customer’s property as a result of necessary action taken by the Company in order to complete the Services unless the cost of making good any damage is included in the Price
9.2 Customers should note that wood is a natural product and the Company cannot be held liable for any warping, bending, discolouration or other natural change that occurs; therefore, Customers should be aware that the appearance, but not the functionality of the finished Goods may be affected by the above.
9.3 For the avoidance of doubt nothing in this Contract shall confer on any third party any benefit or other right to enforce any term of this Contract.
9.4 Nothing in these terms and conditions shall affect the statutory rights of a Consumer.
   
EXTENT OF LIABILITY
10.1 The Company shall have no liability to the Customer for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Company or in any other way out of or in connection with the performance or purported performance of or failure to perform the Contract except:
for death or personal injury resulting from the Company’s negligence; and
as expressly stated in these conditions.
10.2 If the Customer establishes that any Goods or Services have not been delivered, have been delivered damaged or do not comply with their description the Company shall, at its option, replace with similar goods any Goods which are missing, lost or damaged or do not comply with their description, allow the Customer credit for their invoice value or repair any damaged Goods or Services.
10.3 If the Customer establishes that any Goods are defective the Company shall, at its option, replace with similar goods or repair any defective Goods, allow the Customer credit for their invoice value or to the extent that the Goods are not of the Company's manufacturer assign to the Customer (so far as the Company is able to do so) any warranties given by the manufacturer of the Goods to the Company.
10.4 The delivery of any repaired or replacement Goods shall be at the Company’s premises or other delivery point specified for the original Goods.
10.5 Where the Company is liable in accordance with this condition in respect of only some or part of the Goods or Services the Contract shall remain in full force and effect in respect of the other or other parts of the Goods or Services and no set-off or other claim shall be made by the Customer against or in respect of such other or other parts of the Goods or Services.
10.6 No claim against the Company shall be entertained for any defect arising from any design or specification provided or made by the Customer in respect of the Goods or Services or if any adjustments, alterations or other work has been done to the Goods or Services by any person except the Company.
10.7 No claim against the Company shall be entertained in respect of any Goods altered or Services in accordance with any design or specification provided or made by the Customer.
10.8 The Company shall not be liable where any Goods, the price of which does not include carriage, are lost or damaged in transit and all claims by the Customer shall be made against the carrier. Replacements for such lost or damaged Goods will, if available, be supplied to the Customer at the prices ruling at the date of dispatch.
10.9 In no circumstances shall the liability of the Company to the Customer under this condition exceed the invoice value of the Goods or Services.
10.10 The Company shall have no liability to the Customer for any loss, damage, costs, expenses or other claims for compensation arising from any information or instructions supplied by the Customer which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Customer.
   
GENERAL
11.1 The Company may sub-contract the performance of this Contract in whole or in part.
11.2 The Company may at its discretion suspend or terminate the supply of any Goods or Services if the Customer fails to make any payment when and as due or otherwise defaults in any of its obligations under the Contract or becomes insolvent, has an administrative receiver appointed of its business or is compulsorily or voluntarily wound up or the Company bona fide believes that any of those events may occur, and in case of termination may forfeit any deposit paid.
11.3 The Company shall have a lien on all the Customer's property in the Company's possession for all amounts due at any time from the Customer and may use, sell or dispose of that property as agent for and at the expense of the Customer and apply the proceeds in and towards the payment of such amounts on 28 days notice in writing to the Customer. On accounting to the Customer, for any balance remaining after payment of any amounts due to the Company and the costs of sale or disposal of the Company shall be discharged of any liability in respect of the Customer's property.
11.4

If the Goods are manufactured or the Services provided in accordance with any design or specification provided or made by the Customer, the Customer warrants that its design or specification and any materials provided by the Customer are not: -
a) in breach of any, regulation, code of practice or acceptable use policy; or,
b) in breach of confidence, copyright or other intellectual property rights, privacy or any other right of any third party

and the Customer shall compensate the Company in full on demand for all claims, expenses and liabilities of any nature in connection with them, including, but not limited to, any claim, whether actual or alleged that the design or specification infringes the rights of any third party.

11.5 Except for any of the following which is expressly agreed to be included in the Goods or Services, all patterns materials drawings specifications and other data provided by the Company shall remain its property and all technical information, patentable or unpatentable, copyright and registered designs arising from the execution of any orders shall become the property of the Company.
11.6 The company will perform and complete the Contract and shall provided all supervision labour materials, plant transport and temporary works which may be necessary. Any variation in the provision of the supervision labour materials, plant transport or temporary works will not entitle the Customer to a reduction in the Contract Price unless agreed by the Company in advance.
11.7 Practical completion of the whole of the Contract shall occur when the Services reach a state when notwithstanding any defect or outstanding items therein they are taken or fit to be taken into use or possession by the Customer
   
CONFIDENTIALITY
12 The Customer shall not at any time whether before or after the termination of the Contract divulge or use any unpublished technical information deriving from the Company or any other confidential information in relation to the Company’s affairs or business or method of carrying on business.
   
CANCELLATION
13.1 Orders for Goods which have to be made specially for the Customer will be charged in full unless written notice of cancellation is received by the Company not later than 14 days before the expected delivery date quoted in the Company’s order acknowledgement and manufacture of them or any components for them has not commenced at the date of that notice. Orders for stock items may be cancelled by written notice at any time before the Goods are allocated to the Contract, but if a cancellation notice is received after the Goods have been allocated to the Contract then a packing and handling charge will be payable by the Customer.
13.2 If written notice of cancellation is received in accordance with clause 13.1 above not later than two days before the expected delivery date, the Company reserves the right to require the Customer to pay the Company for work carried out by the Company in part performance of the Order for Goods and for any Goods or Services ordered by the Company from its suppliers in relation to the Order for Goods/Services. A cancellation charge of 10% of the total value of the Contract will also be payable by the Customer.
13.3

If the start or progress of the service or any part thereof is delayed for any of the following reasons
a) delay in receipt by the Company of the necessary instructions drawings or other information
b) failure by the Customer to give adequate access to the land required to perform the Services
c) failure by the Customer to obtain the necessary permissions from the local authority or other governing body such that the services can take place
d) delay in receipt by the Company of materials to be provided by the Customer under the Contract
e) any delay impediment prevention or default by the Customer
f) other special circumstances of any kind whatsoever outside the control of the Company

then provided the Company has taken all reasonable steps to avoid or minimize any delay or costs the Customer shall release the Company from the initial Contract agreement for completion of the Services and reimburse the Company for any costs incurred as a result of that delay in line with Clause 13.2

   
FORCE MAJEURE
14.1 The Company shall not be liable for any failure in the performance of any of its obligations under this Contract caused by factors outside its control.
   
LAW AND JURISDICTION
15 The Contract shall be governed by English law and the Customer consents to the exclusive jurisdiction of the English courts in all matters regarding it except to the extent that the Company invokes the jurisdiction of the courts of any other country.
   
NOTICES
16.1 Any notice given under this Contract shall be in writing and may be served.
(i) personally,
(ii) by registered or recorded delivery mail,
(ii) by facsimile transmission (confirmed by post)
16.2 Each party’s address for the service of notices shall be the address set out in the confirmation of order.
16.3 The notice shall be deemed to have been served:
(i) if it was served in person at the time of service,
(ii) if it was served by post, 48 hours after it was posted.
(iii) if it was served by facsimile transmission, at the time of transmission.

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